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Nataku4ca on "File upload errors and issues"

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Hi Guys,

I'm epically confused. I just joined this company a month and a half ago and were given the task of figuring out why they were getting error messages for the Zenphoto site they set up when they upload files.

So far my testing shows that the only files that upload without a hitch is JPEG and JPG, other ones like BMP, GIF, PNG, and strangely TIFF throws an error but uploads anyways, the reason TIFF is singled out is that TIF flat out won't upload at all @@

my manager told me that the most important thing is to figure out why MP4 files won't upload, so I tried that and found several errors in the server err log, first one being FcgidMaxRequestLen set too low so it wouldn't accept the file, but after changing that now I get "(104)Connection rest by peer: mod_fcgid: error reading data"

from some hunting around it looks like it's an error of it timing out before the job could finish, so I tried changing the time to make it longer like others suggested, but it didn't work, so I made a really tiny MP4 file (2MB) just for testing and that failed too so I'm guessing it's not timing out but rather something else

anyone know servers enough to help me out? no code was changed in Zenphoto as far as I know, kind of want to change the server to NOT use FastCGI, but they made the thing so complicated I don't even know where to start....

EDIT
just thought I'd mention, I get a 500 internal error when I try using http upload method, the other two throws error as well, but those error mean very little to me. Also I have tried different browsers and other computers as well.

version info
Zenphoto version 1.4.3.3 [10902]
Apache 2.2.14
PHP 5.3.2-1
Ubuntu 10.04.4

Thanks guys, any help (heck even a poke) would be much appreciated


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